Kareem Basyouni

FAQ's Buying Crypto with card

FAQ'S on the most common question related to Buying Crypto with Your bank card.

Buying Crypto with card

Comprehensive step-by-step guide on how to buy crypto using your bank card and get the most out of your M2 account.

Minimum Deposits for Virtual Assets

How to Create API Keys on M2

Comprehensive Step-by-Step Guide to Creating and Managing API Keys on M2.

How To Remove Bank Account on M2

How To Deposit FIAT via Bank Transfer

How To Withdraw FIAT Via Bank Transfer

How to Add a New Bank Account on M2

About M2 Accounts

How to sign up for a personal account on M2 as a non-UAE resident

A comprehensive guide on how to create a personal account with the M2 platform via the M2 mobile application or official website.

Why hasn't my deposit been credited to my account yet?

Explore the reasons behind your digital asset deposit balance not showing on your M2 account.

How to activate Futures

Simplifying perpetual futures trading using M2’s smart trading feature by breaking down the process into five simple steps.

Proof of address FAQs

Explore everything M2 deems acceptable and unacceptable when providing proof of address documents during the KYC onboarding process.

KYC (Know Your Customer)

Meet M2’s know-your-customer (KYC) onboarding requirements to complete setting up your account and comply with global rules and regulations.

How to Increase Your Account Limit with M2

Guide to upload your ID (Passport)

A quick guide on how to verify your M2 account using acceptable documents, such as uploading an image of your passport or ID.

Earn Plans

Explore the various earning plans, ranging from a fixed plan and customized plan to flexible plans based on your risk tolerance, trading strategy, and investment goals.

M2 Global Wealth Fees

Understand M2’s global fee structure for virtual assets, fiat, and USD equivalents to make informed trading decisions.

How to disable 2FA from your M2 account?

Remove the two-factor authentication (2FA) mechanism from your M2 account in one go with a simple toggle.

How to deposit Virtual Assets in M2?

A step-by-step guide on how to get started on the M2 trading platform for users looking to buy or deposit virtual assets.

How to reset your password on M2?

Reset your account password to regain access (recover the password) to your M2 trading account.

High Net Worth Individuals Onboarding

Requirements and policies for onboarding high-income and wealthy individuals to perform effective and efficient Customer Due Diligence.

How to withdraw Virtual Assets from M2?

Safely transfer, spend, or withdraw your funds from your M2 account in a straightforward process.

Securing your M2 account: protection against phishing and fraud

Step-by-step guide on how to maintain integrity and safeguard your M2 account against fraud and phishing scams.

What is Two Factor Authentication in M2?

Understand everything about two-factor authentication (2FA) as a security measure against online fraud, hacking, and spam to safeguard your M2 account.

Register an Institutional Account

A comprehensive guide on how to join the M2 community as a business or an institution, including the basic requirements for creating an account.

How to convert virtual assets?

Swapping your virtual assets shouldn’t be a hassle. Discover how you can convert your digital assets from one token to another.

How to view your Account Balance? 

View and manage the balances of your virtual assets in one interface, with M2 bringing your spot wallet and futures wallet for convenience and user experience.

How to change your personal details?

Send a request for a change of personal details to your account to M2’s customer support team in a two-step process.

How to access your Trading History? 

Discover how you can view or track your transaction history on the M2 trading platform for effective bookkeeping and to meet your tax obligations.

How to set up Two Factor Authentication with M2?

Enable a two-factor authentication (2FA) mechanism with your M2 account for greater security and protection against malicious intent.

How to sign up for a personal account on M2 as a UAE resident

A comprehensive guide on how to create a personal account with the M2 platform via the M2 mobile application or official website as a UAE resident.

Proof of funds FAQ

Explore the accepted proof of funds documents, for cryptocurrency funds, fiat deposits, and business accounts, when verifying your M2 account.

How to delete your M2 account?

Send an account deletion request to the M2 platform to terminate your trading account with ease and care without losing essential data.

M2 Gears Up for Transformative 2025 with New Products and Services

M2 Unveils Game-Changing Innovations for 2025, Leading the Charge in Digital Asset Evolution in the UAE

M2 Engages Haruko for Position and Risk Management Across Treasury Portfolio

The engagement will provide M2’S treasury team with with valuable insights to enhance position monitoring, risk management, and strategic decision-making.

Op-Ed: UAE’s Approach to Crypto Finds Balance Between Regulation and Progressivism

From 15 November, cryptocurrency transactions will be exempt from VAT - here’s what this progressive step will mean for the UAE, and globally.

CoinRoutes to Provide Order and Execution Management System for M2’s Active Treasury

Implementation will deliver better outcomes for M2 traders and institutional clients by improving price execution precision, access to liquidity and optimized order flow.

Geoff McAlister Joins M2 as Chief Risk Officer

In his new role, he will oversee the development and implementation of M2's comprehensive risk management strategy.

Security Update

M2 at Future Blockchain Summit

A look into the institutional appetite for virtual assets in the UAE, plus the complexities of navigating and regulating both centralized and decentralized exchanges globally.

Now Live: Receive up to 200 USDT Bonus on First Fixed Earn Plan

Upon the maturity of their first fixed Earn plan, for a limited time, M2 users can receive a bonus of up to 200 USDT.

M2 Announces Key Leadership Transition

Saadeddine Zaher Appointed CEO; Stefan Kimmel Joins Board of Directors

Future Blockchain Summit: Back in the UAE

Join M2 at the Future Blockchain Summit in Dubai for insights into the current state of crypto and institutional appetite in the UAE.

M2 at European Blockchain Convention

A recap of the M2 team's highlights, insights and developments from European Blockchain Convention in Barcelona and a look into the current institutional appetite.

M2 at TOKEN 2049 Singapore

A recap of the M2 team's highlights, insights and developments from TOKEN 2049 in Singapore and a glimpse into the current state of crypto.

M2 Partners with Integral to Streamline Crypto Financial Operations

Integral’s streamlined financial management tools and real-time treasury insights, will also be available to M2’s Institutional and VIP clients.

European Blockchain Convention: See You in Barcelona

Meet up with M2 in Spain for a global conference focused upon the institutional space, catch our CPO on stage or come along to Crypto After Hours.

M2 Joins Middle East Investment Management Association (MEIMA)

M2 will play an active role within MEIMA’s Innovation Committee, aligning with its mission of driving virtual asset adoption within the UAE.

Lory Kehoe Joins M2 as Chief Commercial Officer and Head of International

He will drive M2’s international expansion and spearhead services for institutional and VIP clients seeking to engage with virtual assets.

TOKEN 2049: See You in Singapore

Join M2 at TOKEN 2049 Singapore for crypto insights and networking. Catch our CEO Stefan Kimmel onstage or meet us at Daemon Day.

Phoenix Group and Tether to Create UAE Dirham-Pegged Stablecoin

The Dirham-pegged stablecoin is expected to generate multiple opportunities to significantly bolster the digital economy.

CEO Update: Five Observations on a Dynamic Market

ETFs are still being bought by big players, stablecoins are holding… stable and ETH liquid staking was stress tested.

M2 Secures ADGM Licence

Under the full license M2 will be able to offer best-in-class trading products targeted at both retail and institutional investors in the UAE.

Now Live: New, Secure and Seamless UAE Bank Account Integration

UAE residents can buy and sell Bitcoin (BTC) and Ethereum (ETH) through a direct integration with their bank account.

M2 at TOKEN 2049 Dubai

Highlights, insights and more from one of most significant meetups in the cryptocurrency, blockchain, and wider Web3 space.