How to delete your M2 account?

How to submit Delete Account request at M2? 

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We're here to support your choices, with care and respect. If you're considering closing your account, we’re committed to ensuring the process is smooth and handled with care. We encourage you to share any feedback or concerns with your Relationship Manager or M2 Support — your input is invaluable and helps us improve. Our team is here to assist you every step of the way, should you choose to proceed.

Before deciding to delete your account:

· Ensure you've saved all essential data, like past transactions, deposit addresses, and withdrawal histories.

· Ensure all funds (cryptocurrencies and fiat) are withdrawn from the exchange. You cannot retrieve them once your account is deleted. Always double-check withdrawal addresses.

· Cancel any open orders that you may have on the platform. Ensure there are no pending transactions or unresolved disputes.

Step 1: Login to your M2 account and then Navigate to Profile on the top left side of M2 home page.

Step 2: Click on 'Security'.

‍Step 3: Under 'Security' select manage account option, then Delete Account.

‍Step 4: After you click on delete account, a prompt will popup to confirm the deletion. Once you click 'Confirm', M2 Support will receive your request and reach you via email to confirm proceeding with account deletion.
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