How to delete your M2 account?

Send an account deletion request to the M2 platform to terminate your trading account with ease and care without losing essential data.

Managing Editor
Kareem Basyouni

How to submit Delete Account request at M2? 

We understand that sometimes, you might feel the need to close a chapter and part ways with certain platforms. Whether you’re seeking a fresh start or have concerns, we’re here to help you navigate this process with ease and care. Reach out to M2 Support to express your feedback of which we will certainly work on improving.

 

Before deciding to delete your account:

· Ensure you've saved all essential data, like past transactions, deposit addresses, and withdrawal histories.

· Ensure all funds (cryptocurrencies and fiat) are withdrawn from the exchange. You cannot retrieve them once your account is deleted. Always double-check withdrawal addresses.

· Cancel any open orders that you may have on the platform. Ensure there are no pending transactions or unresolved disputes.


Step 1: Login to your M2 account and then Navigate to Profile on the top left side of M2 home page.

Step 2: Click on 'Security'.

Step 3: Under 'Security' select manage account option, then Delete Account.

Step 4: After you click on delete account, a prompt will popup to confirm the deletion. Once you click 'Confirm', M2 Support will receive your request and reach you via email to confirm proceeding with account deletion.

Disclaimer:
It is highly recommended to conduct thorough research prior to making any financial decisions. Please note that this article's purpose is solely for educational purposes and the author and the organization, M2, do not influence the reader's investment or trading choices.

Kareem Basyouni
Author

Kareem comes with 19 years experience in Operations and Customer experience with extensive global exposure in various fields and fintech. In 2019 Kareem discovers the crypto world in depth and becomes an enthusiast while he believes crypto is the future and financial freedom. Joined M2 in 2022 and is leading the Global Customer Experience for the exchange.

QR Code

Scan & Download

Investing in crypto made easy.

Your comprehensive crypto investment platform is coming soon. Sign up to be the first to know.

An image of a cell phone with the screen open.
QR Code

Scan & Download

Available Countries & Restricted Jurisdictions

M2 is accessible in 150+ countries

Two smartphones with the same screen size and color.