Securing your M2 account: protection against phishing and fraud

Managing Editor
Kareem Basyouni
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In today's digital age, online hackers and scammers constantly find new ways to target unsuspecting individuals and gain access to sensitive information.

One common method is phishing, which involves the use of fraudulent tactics to obtain personal and financial information.

Whether you store your crypto in M2 or on a hardware wallet, it is essential to understand common online threats and take measures to protect yourself.

What is Phishing?

Phishing is a form of cyber-attack that occurs through various modes of communication, such as emails, SMS texts, social media posts, and fraudulent URLs.

Attackers impersonate a legitimate company or organization and lure victims into providing sensitive information, such as passwords, two-factor authentication codes, and credit card numbers.

Examples of Phishing Scams  

Email Scam

Phishing attempts through email are widespread. Attackers can copy branding and pretend to be a legitimate company, such as M2, to obtain sensitive information.

It is crucial to pay attention to the sender's email address and domain name as attackers can create fake domains and send emails from that address.

Website Scam

Fraudsters can easily create fake websites that imitate M2 to trick individuals into entering personal and financial information.

It is essential to verify the website's URL and ensure that it is secure by checking for the https:// and a padlock icon in the URL bar.

SMS and Social Media Scams

Attackers may also send text messages or direct social media messages asking for personal information or confirmation of a transaction.

M2 will never ask for personal account details or disclose transaction information through such modes of communication. Always check the official M2 social media channels and messages to ensure that they are legitimate.

Steps to Secure Your Account

To maintain account integrity, it is highly recommended to take the following steps.

Use a Password Manager

Using a password manager can help you create and manage strong and unique passwords for your M2 account.

Enable Two-Factor Authentication

Two-factor authentication (2FA) provides an additional layer of security to your M2 account.

When enabled, you will need to provide a unique code generated by an authentication app or sent to your phone via SMS, along with your password, to access your account.

Use Only Trusted Devices

Only access your M2 account from devices you trust and avoid using public Wi-Fi networks or shared computers.

Never Share Your Codes

Never share your one-time passwords, SMS, two-factor authentication, or multi-factor authentication codes with anyone, even if they claim to be from M2.

Reporting Phishing and Fraudulent Websites

If you believe you have been a victim of a phishing attack or have concerns about a website or communication, immediately take action to secure your account by changing your M2 account password and personal email.

You can contact M2 support 24/7 via live chat or submit a request for assistance.

In conclusion, being vigilant and taking the necessary steps to protect your M2 account is essential to safeguard your personal and financial information. Stay alert, stay safe.

Disclaimer:
It is highly recommended to conduct thorough research prior to making any financial decisions. Please note that this article's purpose is solely for educational purposes and the author and the organization, M2, do not influence the reader's investment or trading choices.

Kareem Basyouni
Author

Kareem comes with 19 years experience in Operations and Customer experience with extensive global exposure in various fields and fintech. In 2019 Kareem discovers the crypto world in depth and becomes an enthusiast while he believes crypto is the future and financial freedom. Joined M2 in 2022 and is leading the Global Customer Experience for the exchange.

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