Managing Editor
Kareem Basyouni
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M2 only accepts Proof of address documents such as utility bills, bank statements and residential proof issued by your government that must contain your name and address. Please note that Proof of Address must be dated within the last three months and must be in English. Documents dated older than three months will be rejected. We do NOT accept P.O. Box addresses from any country.

We accept:

  • Bank/ credit card statements
  • Utility bills (water, electricity, gas, internet, phone (not mobile))
  • Tax returns
  • Council tax bills
  • Payroll statement -or- Official salary document from employer
  • Insurance statement
  • Residence certificate
  • Government-issued certifications of residence, etc.

We don’t accept:

  • Screenshots
  • Mobile phone bills
  • Medical bills
  • Receipts for purchases
  • Insurance statements
  • Domestic passports
  • Bank transactions slips
  • Bank or company referral letters
  • Border passes

Disclaimer:
It is highly recommended to conduct thorough research prior to making any financial decisions. Please note that this article's purpose is solely for educational purposes and the author and the organization, M2, do not influence the reader's investment or trading choices.

Kareem Basyouni
Author

Kareem comes with 19 years experience in Operations and Customer experience with extensive global exposure in various fields and fintech. In 2019 Kareem discovers the crypto world in depth and becomes an enthusiast while he believes crypto is the future and financial freedom. Joined M2 in 2022 and is leading the Global Customer Experience for the exchange.

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